The swim buoy is losing air. What should I do?
The swim buoy consists of an air chamber, the swim buoy Pro consists of an air chamber and a dry bag, which can also be filled with air in addition to various utensils.
If the air chamber of your buoy loses air, please check that the mouth valve is properly closed. If air is still escaping despite correct closure, you can return the buoy to us and we will replace it. Please contact us in advance by email (hello@restube.com) to ensure a smooth exchange.
If your drybag is leaking, first make sure it is used correctly: Wrap the lower end of the buoy three times around the marking lines. Then close the buoy with the clip fastener.
If the air chamber of your buoy loses air, please check that the mouth valve is properly closed. If air is still escaping despite correct closure, you can return the buoy to us and we will replace it. Please contact us in advance by email (hello@restube.com) to ensure a smooth exchange.
If your drybag is leaking, first make sure it is used correctly: Wrap the lower end of the buoy three times around the marking lines. Then close the buoy with the clip fastener.